Frequently asked questions.
Answers to common questions about our services, coverage, methods, and accreditations.
What areas do you cover?
We cover Kent and East Sussex, including towns such as Ashford, Maidstone, Canterbury, Tonbridge, Tunbridge Wells, Hastings, Eastbourne, and surrounding villages.
Are you available for emergency callouts?
Yes. We offer emergency callouts anytime for urgent pest issues such as wasp nests, aggressive rodents, or bird-related hazards.
Do you offer pesticide-free treatments?
Where possible, we use prevention, proofing, trapping, and non-chemical methods. We offer pesticide-free and chemical-free options on request for suitable situations.
Are you insured and accredited?
Yes. We are BPCA members, Think Wildlife accredited, TrustMark registered, and hold RSPH Level 2 pest management qualifications. We are fully insured with public liability cover.
Do you provide commercial contracts?
Yes. We provide bespoke pest management contracts for food production, hospitality, warehousing, schools, and retail sites, including full audit documentation and RAMS.
Do you relocate bees?
Yes. We work with local beekeepers to relocate honeybee swarms and colonies wherever possible. We only treat bees as a last resort when relocation is not safe or practical.